If you're awaiting verification, or we have a VIP/launch block out on the room, you will receive your codes once you are verified or the room block is lifted or has expired. Once your verification is confirmed for example, your codes will appear in the booking details within minutes.
My codes say 'pending' in my account or I haven't received them Print
Modified on: Mon, 21 May, 2018 at 12:17 PM
Did you find it helpful?Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.