There can be numerous reasons why your payment is failing.  As long as you have sufficient funds in your bank account or on your credit card balance, it should all work fine.  However, if you spell the address or postcode wrong, this can can fail the payment.

Note

  • Please ensure you enter the name, address and postcode perfectly to which the card is registered to
  • Your bank may have placed a block on your card for payments to us.  Give them a quick call and they can lift it
  • If it fails once, drop us a quick note on live chat or via support@piratestudios.co.uk.  Or you can call us on +44 333 241 9598 (UK) or 1-844-274-7283 (US)